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Meet Kimberly Mack: The Personal Touch Behind Skin Laser & MedSpa

By Skin Laser & MedSpa · April 15, 2026

Kimberly Mack, Licensed Cosmetologist and Certified Clinical Laser Technician at Skin Laser & MedSpa in Chicago
Kimberly Mack, founder of Skin Laser & MedSpa in Streeterville, Chicago.

Most medical spas in Chicago operate on volume. Multiple providers rotating through treatment rooms, a different face every time you walk in, and a consultation that feels more like a sales pitch than a conversation. Skin Laser & MedSpa was built around a different idea entirely.

When you book a treatment at our Streeterville clinic, Kimberly Mack is your provider. Not one of several. Not whoever happens to be available. Kimberly.

That is the practice she set out to build, and it starts with how she got here.

From your first consultation through every session that follows, you work with the same person who knows your skin, your goals, and your history.

Personalized Chicago Service

Kimberly's path to opening a med spa in downtown Chicago was not a straight line. She started in the beauty industry at 17, drawn to the precision and science behind skincare. That early start gave her years of hands-on experience before she ever entered a formal training program.

She earned a B.S. from Florida International University and holds cosmetology licenses in Michigan, Florida, and Illinois. But the turning point came at the National Laser Institute, where she trained in advanced laser treatments and clinical skin rejuvenation. It was there that she found the intersection of technology and patient care that defines her practice today.

She held a license in Florida as a Dietitian, which gives her a perspective most laser technicians do not have. She understands how hormones, nutrition, and overall health affect the skin, which informs the way she builds treatment plans.

Why One Provider Matters

In a city full of med spas staffed by rotating teams, the single-provider model might seem like a limitation. That is actually the point. Kimberly knows your name before you walk in the door. No waiting rooms, no handoffs, just a boutique experience, tailored entirely to you.

When you see the same provider every visit, they notice things a new person would miss: how your skin responded to the last session, whether a treatment area needs a different approach, whether the settings from your first appointment are still the right ones as your skin changes over the course of treatment.

For laser hair removal in particular, this continuity matters. The Cynosure Elite IQ system that Kimberly uses has a wide range of adjustable parameters: wavelength selection (755nm Alexandrite vs. 1064nm Nd:YAG), pulse duration, spot size, and energy level. Getting the best results means fine-tuning these settings based on how your skin responds over time. That requires a provider that works with you on a personal basis who remembers your last session, not one reading notes from someone else's chart.

The same principle applies to CO2 laser resurfacing, microneedling, and every other treatment on the menu. Continuity of care produces better outcomes.

Lobby at Skin Laser & MedSpa in Streeterville, Chicago
Treatment room at Skin Laser & MedSpa in Streeterville, Chicago

The Clinic

Skin Laser & MedSpa is located on the 7th floor of the Optima Signature Building at 220 E Illinois St in Streeterville, one block from the Magnificent Mile. The space was designed to feel more like a private office than a chain spa: quiet, unhurried, and focused entirely on the patient in the room.

Kimberly works under the medical direction of Dr. Amjad Alkadri, a Board Certified Interventional Radiologist who provides clinical oversight. The technology in the treatment room reflects the same standard: FDA-cleared devices from Cynosure, Rohrer Aesthetics, and Venus, selected specifically for their versatility across all skin types and tones. Rounding out the practice is Yvonne, a Registered Nurse and skilled injector specializing in neuromodulators, dermal fillers, and laser procedures, bringing the same warmth and precision to every appointment.

Kimberly Mack, Licensed Cosmetologist and Certified Clinical Laser Technician
Kimberly Mack
Certified Laser Technician
Dr. Amjad Alkadri, Medical Director
Dr. Amjad Alkadri
Medical Director
Interventional Radiologist
Yvonne, Registered Nurse and Nurse Injector
Yvonne
Registered Nurse
Nurse Injector

The clinic has been recognized by Expertise.com as one of the Best Laser Hair Removal providers in Downtown Chicago in 2022, 2023, and 2026.

The Approach

Ask Kimberly how she builds a treatment plan and she will tell you it starts with listening. Not every patient who walks in with acne scarring needs a CO2 laser. Not every patient asking about laser hair removal needs the same number of sessions. The consultation exists to understand your specific skin, your specific goals, and your specific budget before anything else happens.

She describes her philosophy simply: one cost-effective solution, one quick solution, and one long-term solution. She lays out all three and lets you decide. There is no upselling, no pressure to book a package on the spot, and no hidden fees.

That transparency shows up in the reviews. Patients consistently mention the same things: honesty about what to expect, genuine care during treatment, and results that match or exceed what was promised.

★★★★★
Kimberly was so sweet and honest with her approach. I loved her transparency. I knew I was in good hands.
Reema K.
★★★★★
Very thorough, knowledgeable, and kind. Kim always made me feel comfortable during treatment.
Gabriella W.
★★★★★
Kim is the best. I have done 2 different treatments and have been so happy with the results.
Mariel E.

Book With Kimberly

If you are looking for a med spa in Chicago where you are treated as a person rather than a number, Skin Laser & MedSpa is worth a visit. Consultations are free, and you will leave with a clear understanding of your options, whether or not you decide to move forward.

Learn more about Kimberly and the team →

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Location

Optima Signature Building

220 E Illinois St, Suite 703

Chicago, IL 60611

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Hours

MondayClosed
Tuesday10:00 am - 7:00 pm
Wednesday10:00 am - 7:00 pm
Thursday10:00 am - 7:00 pm
Friday10:00 am - 5:00 pm
Saturday10:00 am - 3:00 pm
SundayClosed